Check Yourself in Store You Wreck Yourself
Research from the United Kingdom found self-service checkouts allowed people to normalize and excuse stealing, even among those who would never consider theft in any other setting. Anthony and Jeff discuss the role technology takes in illegal behavior, and consider whether they are more or less likely to screw over poor old Mr. Albertsons.
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Today’s story was sent in by Alik Evans: http://www.abc.net.au/news/2016-07-21/self-service-checkouts-normalising-theft-for-customers-research/7648910
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